This notice explains how ITDM S.r.l. processes the personal data of people who visit the site and contact us, pursuant to Article 13 of Regulation (EU) 2016/679 (GDPR) and Italian Legislative Decree 196/2003 (Privacy Code).
1. Data controller
ITDM S.r.l., Via Antiniana 2i, 80078 Pozzuoli (NA), Italy, VAT no. 05242991213. ITDM GROUP is a trademark of ITDM S.r.l.
For any privacy request you can write to info@itdmgroup.it.
2. What data we process, why and for how long
Contact form
- Data: name, email, phone number (optional), topic and message.
- Purpose: to reply to your request.
- Legal basis: your request and any pre-contractual measures (Art. 6(1)(b) GDPR).
- Retention: 12 months from the last contact. The data arrives by email and does not remain on the site.
Browsing data
- Data: IP address, date and time, requested page and browser type, logged by the server.
- Purpose: security and proper operation of the site.
- Legal basis: legitimate interest (Art. 6(1)(f) GDPR).
- Retention: no longer than 12 months.
Visit statistics (Umami)
- Data: pages visited, where visits come from and device type, anonymously and in aggregate. Umami uses no cookies and does not store the IP address.
- Purpose: to understand how the site is used in order to improve it.
- Legal basis: consent, given in the banner and revocable at any time (Art. 6(1)(a) GDPR).
- Retention: 12 months.
Cookie preferences
- Data: the choice made in the banner (technical cookie twmp_consent).
- Purpose: to remember your choice.
- Legal basis: legal obligation on cookies (Art. 6(1)(c) GDPR and Art. 122 of the Italian Privacy Code).
- Retention: 6 months.
Whistleblowing reports
Reports go through the dedicated channel and are handled in accordance with Italian Legislative Decree 24/2023 and the procedure published on the Whistleblowing channel page. They are kept for as long as necessary and no longer than 5 years from the communication of the outcome.
What we do not do
We do not use profiling or third-party cookies, we do not embed content from other sites (videos, maps, social media) and we do not send newsletters or promotional communications. The share buttons are plain links: the social network is contacted only if you use them, and from then on its own privacy notice applies. The contact form’s anti-spam check runs on the site itself, with no external services. Job applications go through our careers site, which has its own privacy notice.
3. Providing your data
Browsing data is necessary to visit the site. In the contact form, name, email and message are needed to reply to you: without them we cannot follow up on your request. Statistics are optional and start only with your consent.
4. Who receives the data
The data is processed by authorized ITDM S.r.l. staff and by the providers of our hosting, email and statistics, appointed as data processors (Art. 28 GDPR). It may be disclosed to the authorities where required by law. It is not disseminated.
5. Transfers outside the European Union
If a provider processes data outside the European Economic Area, the transfer takes place only with the safeguards required by the GDPR (European Commission adequacy decision or standard contractual clauses, Articles 45 and 46). To find out whether and where transfers take place you can write to info@itdmgroup.it.
6. Automated decisions
There is no automated decision-making, including profiling.
7. Your rights
You can ask for access to your data, rectification, erasure, restriction of processing and portability (Articles 15-20 GDPR), and object to processing based on legitimate interest (Article 21). You can withdraw your consent to statistics at any time from the “Cookies and preferences” link, without affecting processing already carried out. To exercise your rights write to info@itdmgroup.it: we reply within one month.
You also have the right to lodge a complaint with the Italian Data Protection Authority (Garante per la protezione dei dati personali, Piazza Venezia 11, 00187 Rome, www.garanteprivacy.it) or with the supervisory authority of the EU country where you live or work.
8. Cookies
Details on cookies are on the Cookies and preferences page.
9. Changes
We publish every update of this notice on this page, with its date.
Last updated: 9 October 2026.